Welcome Letter for Customer Onboarding
Professional welcome letter template with QR code for customer onboarding, new member welcome kits, and employee orientation. A5 format ready to print.
- Compact A5 format — Smaller A5 size perfect for welcome cards, event handouts, and inserts that don't need a full page.
- Built-in QR code — Includes a QR code section for linking to onboarding pages, Wi-Fi credentials, or digital resources.
- Warm, welcoming design — Friendly layout designed to make a positive first impression on new employees, guests, or members.
- Versatile use cases — Suitable for employee onboarding, hotel welcome cards, event badges, membership welcome packs, and more.
Free to get started. No credit card required.
Customer Welcome Letter
First impressions matter. A welcome letter sets the tone for your relationship with new customers, clients, or members. This template makes it easy to send something professional and personal.
Include a QR code that links to your onboarding portal, getting started guide, or resources page. New customers scan it and get straight to what they need.
Works for SaaS onboarding, membership programs, service businesses, or any situation where you want to welcome someone properly.
Letter Elements
Personal Greeting
Use the customer's name. Generic greetings feel like mass mail.
Welcome Message
Brief, warm, to the point. Don't overdo it.
Next Steps
What should they do first? Log in? Schedule a call? Set up their account?
QR Code
Link to your app, portal, or getting started guide. Instant access.
Contact Information
Who to reach if they need help. Name and direct email, not generic support.
Your Signature
From a real person, not 'The Team.' Makes it personal.
When to Send Welcome Letters
New Customer Signup
Welcome them to your product or service.
New Client Onboarding
Kick off a project or engagement professionally.
Membership Programs
Welcome new members with next steps and resources.
Account Activation
Confirm their account and guide them to get started.
